Returns and Exchanges
RETURNS AND EXCHANGES
We give you 30 days from your purchase date to make a return or exchange.
You will be eligible for Refund or Exchange if your item is in new, unused and resalable condition.
We offer easy returns for Exchanges, and charge a $9.95 return shipping fee for both Refunds and Exchanges.
HOW TO RETURN AN ITEM
Step 1 – Write to our team at info@bumbibaby.com to receive your RA
Step 2 – Package your item carefully and attach the shipping label with RA reference emailed to you
Step 3 – Head to your closest collection point and send your parcel back to us. Returns without an authorisation will not be accepted.
REFUNDS
If you are entitled to a refund, your refund will be processed back to your original payment method.
Please note that processing of refunds can take up to 7 business days to show on your account due to varying processing times between payment providers.